{"id":772,"date":"2026-09-24T17:11:34","date_gmt":"2026-09-24T15:11:34","guid":{"rendered":"https:\/\/www.citydetective.sk\/?page_id=772"},"modified":"2026-09-24T17:11:36","modified_gmt":"2026-09-24T15:11:36","slug":"vseobecne-obchodne-podmienky-vop","status":"publish","type":"page","link":"https:\/\/www.citydetective.sk\/?page_id=772","title":{"rendered":"V\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY (VOP)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>1. \u00davodn\u00e9 ustanovenia<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky upravuj\u00fa pr\u00e1vne vz\u0165ahy medzi:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pred\u00e1vaj\u00facim:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Stanislav Zupka<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>I\u010cO: 52017931<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DI\u010c: 1124922689<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>S\u00eddlo: \u0160tiavnick\u00e1 18, 949 01 Nitra<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zap\u00edsan\u00fd v \u017divnostenskom registri Okresn\u00e9ho \u00faradu Nitra, \u010d. \u017eivn. reg. 430-75013<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E\u2011mail:<\/strong> <a href=\"mailto:info@citydetective.sk\"><strong>info@citydetective.sk<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Telef\u00f3n: +421903285642<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>a<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Z\u00e1kazn\u00edkom, ktor\u00fd si zak\u00fapi mestsk\u00fa detekt\u00edvnu hru \u201eCity Detective\u201c (\u010falej len \u201eHra\u201c) prostredn\u00edctvom e\u2011shopu alebo osobne v meste.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Z\u00e1kazn\u00edkom m\u00f4\u017ee by\u0165:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Spotrebite\u013e pod\u013ea \u00a7 2 z\u00e1kona \u010d. 108\/2024 Z. z. o ochrane spotrebite\u013ea,<\/strong><\/li>\n\n\n\n<li><strong>Podnikate\u013e, ktor\u00fd kon\u00e1 v r\u00e1mci svojej podnikate\u013eskej \u010dinnosti.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tieto VOP s\u00fa vypracovan\u00e9 v s\u00falade s:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>z\u00e1konom \u010d. 40\/1964 Zb. Ob\u010diansky z\u00e1konn\u00edk,<\/strong><\/li>\n\n\n\n<li><strong>z\u00e1konom \u010d. 108\/2024 Z. z. o ochrane spotrebite\u013ea,<\/strong><\/li>\n\n\n\n<li><strong>z\u00e1konom \u010d. 102\/2014 Z. z. o predaji na dia\u013eku,<\/strong><\/li>\n\n\n\n<li><strong>z\u00e1konom \u010d. 22\/2004 Z. z. o elektronickom obchode,<\/strong><\/li>\n\n\n\n<li><strong>z\u00e1konom \u010d. 185\/2015 Z. z. Autorsk\u00fd z\u00e1kon,<\/strong><\/li>\n\n\n\n<li><strong>Nariaden\u00edm (E\u00da) 2016\/679 (GDPR) a z\u00e1konom \u010d. 18\/2018 Z. z.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Predmet podnikania a charakter slu\u017eby<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pred\u00e1vaj\u00faci poskytuje slu\u017ebu \u2013 interakt\u00edvnu mestsk\u00fa detekt\u00edvnu hru, ktor\u00e1 pozost\u00e1va z \u00faloh, h\u00e1daniek, textov\u00fdch a vizu\u00e1lnych materi\u00e1lov rie\u0161en\u00fdch v re\u00e1lnom prostred\u00ed mesta.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hra m\u00f4\u017ee by\u0165 dodan\u00e1 vo forme:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>digitick\u00e9ho obsahu (PDF, webov\u00fd odkaz, QR k\u00f3d),<\/strong><\/li>\n\n\n\n<li><strong>fyzick\u00fdch materi\u00e1lov (karti\u010dky, mapy, hern\u00e9 listy),<\/strong><\/li>\n\n\n\n<li><strong>kombin\u00e1cie oboch.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Digit\u00e1lny obsah je poskytovan\u00fd pod\u013ea \u00a7 3 ods. 1 p\u00edsm. b) z\u00e1kona \u010d. 102\/2014 Z. z.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Objedn\u00e1vka a uzatvorenie zmluvy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zmluva medzi Pred\u00e1vaj\u00facim a Z\u00e1kazn\u00edkom vznik\u00e1:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>zaplaten\u00edm hry online,<\/strong><\/li>\n\n\n\n<li><strong>zaplaten\u00edm hry osobne (hotovos\u0165, kartov\u00e1 platba, QR platba),<\/strong><\/li>\n\n\n\n<li><strong>potvrden\u00edm objedn\u00e1vky v e\u2011shope.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pred odoslan\u00edm objedn\u00e1vky m\u00e1 z\u00e1kazn\u00edk mo\u017enos\u0165 skontrolova\u0165 a upravi\u0165 v\u0161etky \u00fadaje. Po odoslan\u00ed objedn\u00e1vky obdr\u017e\u00ed z\u00e1kazn\u00edk potvrdenie na e\u2011mail.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zmluva sa uzatv\u00e1ra v slovenskom jazyku. Pred\u00e1vaj\u00faci archivuje zmluvy v elektronickej podobe po dobu 5 rokov pod\u013ea \u00a7 3 z\u00e1kona \u010d. 22\/2004 Z. z. Zmluva nie je pr\u00edstupn\u00e1 tret\u00edm osob\u00e1m.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Cena a platobn\u00e9 podmienky<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cena hry je uveden\u00e1:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>na webovej str\u00e1nke Pred\u00e1vaj\u00faceho,<\/strong><\/li>\n\n\n\n<li><strong>pri osobnom predaji,<\/strong><\/li>\n\n\n\n<li><strong>v objedn\u00e1vkovom formul\u00e1ri.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Platba m\u00f4\u017ee prebehn\u00fa\u0165:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>online (kartou, prevodom, QR platba),<\/strong><\/li>\n\n\n\n<li><strong>osobne (hotovos\u0165, kartov\u00e1 platba, QR platba).<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pred\u00e1vaj\u00faci nie je platite\u013eom DPH.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Dodanie hry<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Po zaplaten\u00ed z\u00e1kazn\u00edk obdr\u017e\u00ed:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>digit\u00e1lne materi\u00e1ly \u2013 okam\u017eite alebo do 24 hod\u00edn,<\/strong><\/li>\n\n\n\n<li><strong>fyzick\u00e9 materi\u00e1ly \u2013 pri osobnom predaji ihne\u010f.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Z\u00e1kazn\u00edk je povinn\u00fd skontrolova\u0165 doru\u010den\u00e9 materi\u00e1ly a v pr\u00edpade probl\u00e9mu kontaktova\u0165 Pred\u00e1vaj\u00faceho na info@citydetective.sk.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Pr\u00e1va a povinnosti z\u00e1kazn\u00edka<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Z\u00e1kazn\u00edk sa zav\u00e4zuje:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>pou\u017e\u00edva\u0165 hru len pre vlastn\u00fa potrebu,<\/strong><\/li>\n\n\n\n<li><strong>ne\u0161\u00edri\u0165 materi\u00e1ly tret\u00edm osob\u00e1m,<\/strong><\/li>\n\n\n\n<li><strong>nezasahova\u0165 do priebehu hry sp\u00f4sobom, ktor\u00fd by po\u0161kodil ostatn\u00fdch hr\u00e1\u010dov alebo Pred\u00e1vaj\u00faceho.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Z\u00e1kazn\u00edk berie na vedomie, \u017ee hra prebieha v re\u00e1lnom mestskom prostred\u00ed a je povinn\u00fd:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>dodr\u017eiava\u0165 z\u00e1kony SR,<\/strong><\/li>\n\n\n\n<li><strong>spr\u00e1va\u0165 sa bezpe\u010dne,<\/strong><\/li>\n\n\n\n<li><strong>neohrozova\u0165 seba ani ostatn\u00fdch.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. Odst\u00fapenie od zmluvy a reklam\u00e1cie<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Odst\u00fapenie od zmluvy pri digit\u00e1lnom obsahu<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Spotrebite\u013e berie na vedomie, \u017ee pod\u013ea \u00a7 7 ods. 6 z\u00e1kona \u010d. 102\/2014 Z. z. nem\u00e1 pr\u00e1vo odst\u00fapi\u0165 od zmluvy, ak:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>bol digit\u00e1lny obsah dodan\u00fd pred uplynut\u00edm lehoty na odst\u00fapenie,<\/strong><\/li>\n\n\n\n<li><strong>spotrebite\u013e v\u00fdslovne s\u00fahlasil s jeho okam\u017eit\u00fdm dodan\u00edm,<\/strong><\/li>\n\n\n\n<li><strong>bol pou\u010den\u00fd o strate pr\u00e1va na odst\u00fapenie.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Toto sa t\u00fdka PDF, QR pr\u00edstupov, odkazov a online materi\u00e1lov.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Odst\u00fapenie od zmluvy pri fyzick\u00fdch materi\u00e1loch<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Spotrebite\u013e m\u00f4\u017ee odst\u00fapi\u0165 od zmluvy:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>pred prevzat\u00edm fyzick\u00fdch materi\u00e1lov,<\/strong><\/li>\n\n\n\n<li><strong>do 14 dn\u00ed od ich doru\u010denia pod\u013ea \u00a7 7 z\u00e1kona \u010d. 102\/2014 Z. z.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Reklam\u00e1cie<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V pr\u00edpade technick\u00fdch probl\u00e9mov (nefunk\u010dn\u00fd odkaz, po\u0161koden\u00fd s\u00fabor, nefunk\u010dn\u00fd QR k\u00f3d) je z\u00e1kazn\u00edk opr\u00e1vnen\u00fd po\u017eiada\u0165 o n\u00e1pravu.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pred\u00e1vaj\u00faci sa zav\u00e4zuje:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>zasla\u0165 nov\u00fd funk\u010dn\u00fd odkaz alebo s\u00fabor,<\/strong><\/li>\n\n\n\n<li><strong>obnovi\u0165 pr\u00edstup k digit\u00e1lnemu obsahu,<\/strong><\/li>\n\n\n\n<li><strong>poskytn\u00fa\u0165 technick\u00fa podporu.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Reklam\u00e1cie sa vybavuj\u00fa bezodkladne, najnesk\u00f4r do 30 dn\u00ed pod\u013ea \u00a7 14 z\u00e1kona \u010d. 108\/2024 Z. z.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. Zodpovednos\u0165<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pred\u00e1vaj\u00faci nezodpoved\u00e1 za:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0161kody sp\u00f4soben\u00e9 nespr\u00e1vnym pou\u017e\u00edvan\u00edm hry,<\/strong><\/li>\n\n\n\n<li><strong>\u00farazy alebo \u0161kody vzniknut\u00e9 po\u010das pohybu v meste,<\/strong><\/li>\n\n\n\n<li><strong>nespr\u00e1vne interpret\u00e1cie \u00faloh.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hra je z\u00e1bavn\u00e1 aktivita, nie profesion\u00e1lna slu\u017eba.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. Ochrana osobn\u00fdch \u00fadajov<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pred\u00e1vaj\u00faci sprac\u00fava osobn\u00e9 \u00fadaje v s\u00falade s GDPR (Nariadenie (E\u00da) 2016\/679) a z\u00e1konom \u010d. 18\/2018 Z. z.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sprac\u00favan\u00e9 \u00fadaje:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>meno,<\/strong><\/li>\n\n\n\n<li><strong>e\u2011mail,<\/strong><\/li>\n\n\n\n<li><strong>telef\u00f3n (ak je poskytnut\u00fd),<\/strong><\/li>\n\n\n\n<li><strong>\u00fadaje potrebn\u00e9 na platbu.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00da\u010del sprac\u00favania:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>vybavenie objedn\u00e1vky,<\/strong><\/li>\n\n\n\n<li><strong>komunik\u00e1cia so z\u00e1kazn\u00edkom,<\/strong><\/li>\n\n\n\n<li><strong>doru\u010denie hry.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Podrobn\u00e9 inform\u00e1cie s\u00fa uveden\u00e9 v dokumente \u201eZ\u00e1sady ochrany osobn\u00fdch \u00fadajov\u201c dostupnom na webovej str\u00e1nke Pred\u00e1vaj\u00faceho.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. Autorsk\u00e9 pr\u00e1va<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u0161etky materi\u00e1ly hry \u201eCity Detective\u201c s\u00fa du\u0161evn\u00fdm vlastn\u00edctvom Pred\u00e1vaj\u00faceho pod\u013ea z\u00e1kona \u010d. 185\/2015 Z. z. (Autorsk\u00fd z\u00e1kon).<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Z\u00e1kazn\u00edk nesmie:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>kop\u00edrova\u0165,<\/strong><\/li>\n\n\n\n<li><strong>\u0161\u00edri\u0165,<\/strong><\/li>\n\n\n\n<li><strong>upravova\u0165,<\/strong><\/li>\n\n\n\n<li><strong>pred\u00e1va\u0165 materi\u00e1ly hry.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Poru\u0161enie autorsk\u00fdch pr\u00e1v m\u00f4\u017ee vies\u0165 k pr\u00e1vnym krokom.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11. Rie\u0161enie sporov<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Spotrebite\u013e m\u00e1 pr\u00e1vo obr\u00e1ti\u0165 sa na:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Slovensk\u00fa obchodn\u00fa in\u0161pekciu (SOI),<\/strong><\/li>\n\n\n\n<li><strong>subjekt alternat\u00edvneho rie\u0161enia sporov pod\u013ea z\u00e1kona \u010d. 391\/2015 Z. z.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SOI:<\/strong> <a href=\"https:\/\/www.soi.sk\/?utm_source=copilot.com\" target=\"_blank\" rel=\"noopener\"><strong>www.soi.sk<\/strong><\/a> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12. Z\u00e1vere\u010dn\u00e9 ustanovenia<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tieto VOP nadob\u00fadaj\u00fa \u00fa\u010dinnos\u0165 d\u0148om ich zverejnenia na webovej str\u00e1nke Pred\u00e1vaj\u00faceho. Pred\u00e1vaj\u00faci si vyhradzuje pr\u00e1vo VOP meni\u0165. Aktu\u00e1lna verzia je v\u017edy dostupn\u00e1 online.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. \u00davodn\u00e9 ustanovenia Tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky upravuj\u00fa pr\u00e1vne vz\u0165ahy medzi: Pred\u00e1vaj\u00facim: Stanislav Zupka I\u010cO: 52017931 DI\u010c: 1124922689 S\u00eddlo: \u0160tiavnick\u00e1 18, 949 01 Nitra Zap\u00edsan\u00fd v \u017divnostenskom registri Okresn\u00e9ho \u00faradu Nitra, \u010d. \u017eivn. reg. 430-75013 E\u2011mail: info@citydetective.sk Telef\u00f3n: +421903285642 a Z\u00e1kazn\u00edkom, ktor\u00fd si zak\u00fapi mestsk\u00fa detekt\u00edvnu hru \u201eCity Detective\u201c (\u010falej len \u201eHra\u201c) prostredn\u00edctvom e\u2011shopu alebo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-772","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.citydetective.sk\/index.php?rest_route=\/wp\/v2\/pages\/772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.citydetective.sk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.citydetective.sk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.citydetective.sk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.citydetective.sk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=772"}],"version-history":[{"count":1,"href":"https:\/\/www.citydetective.sk\/index.php?rest_route=\/wp\/v2\/pages\/772\/revisions"}],"predecessor-version":[{"id":773,"href":"https:\/\/www.citydetective.sk\/index.php?rest_route=\/wp\/v2\/pages\/772\/revisions\/773"}],"wp:attachment":[{"href":"https:\/\/www.citydetective.sk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}